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lifetime ring warranty
We stand behind each ring we sell, and we are confident you will wear your class ring with pride. Each of the custom features of your ring is carefully and skillfully handcrafted.
Our high standards are your assurance of lasting customer satisfaction.
Charleston Alexander fully warrants both your ring and simulated birthstone to be free from defects in workmanship or material for the life of the ring. If your ring cannot be repaired or replaced under these terms, a refund will be allowed.
- Repair defects in workmanship or material.
- Replace with a new ring if repairs cannot be made due to defects in workmanship or material.
- Replace defective, broken, or lost simulated birthstones.
- Resize your ring.
- Restore the original finish on your ring.
- This warranty covers shipping your ring within the United States of America.
- Charleston Alexander Full Lifetime Warranty is void if any work is performed on the ring by anyone other than Charleston Alexander. If your ring needs adjustment under this warranty, contact your local Charleston Alexander Sales Representative. You are responsible for the delivery of your ring to your Charleston Alexander Sales Representative or the Charleston Alexander Warranty Service Center.