4.9 194 REVIEWS
19:25 06 Sep 18
My husband got my engagement ring here 4 years ago and we have been happy with them ever since! All of the employees here have been friendly and helpful. They remember me when I come in to have my ring cleaned, and I was delighted when I found it was easy to have a repair done when one of my small stones came out of my ring. Recently my husband's ring needed repair. Even though I bought his ring while I was still living out of state, since the ring was one of the designers Charleston Alexander works with, they made it easy to have fixed. The repair was one that we had to send the ring in to the designer, but Rick Ramadan at Charleston Alexander made the process easy and made sure I got the best deal. Plus the ring came back looking just like new! I'm always pleased with my experience here, and would highly recommend Charleston Alexander!
19:56 04 Nov 18
I picked up a wedding band for myself and got a few pieces of my fiancee's jewelry repaired. When the band came in it was too small, and I needed a quick return and replacement. Rick Ramadan provided excellent service and was able to turn everything around quickly and at a good price.
00:09 09 Oct 18
Great products, service and prices! I recommend Charleston Alexander to all my friends in the greater DC area. Honest jeweler with integrity. 5 stars all the way!
22:48 08 Sep 18
My husband and I have purchased an engagement ring, two wedding bands (one being custom made) and another ladies diamond ring from Charleston Alexander. We have been extremely happy with the quality and value of all rings. The custom wedding band was exactly as we have hoped and after 12 years of wear we still receive compliments. While there are several jewelry stores closer to our home, we continue to come to Charleston Alexander for polishes and cleanings and every time the customer service is top notch. For any future purchases we may make we will always visit Charleston Alexander.
21:56 24 Aug 18
Recently brought my Tacori wedding band in to be sized and cleaned after purchasing it at Charleston 12 years ago and I must say it looks absolutely amazing!! It’s as gorgeous as the day I bought it and can’t believe I waited so long. I couldn’t be happier! The service was top notch and to top it off, it didn’t cost me a dime. Great service, gorgeous band = happy customer. Thank you Rick 🙂
17:59 04 Dec 18
Thank you to Rick Ramadan! Our Charleston Alexander ExperienceMy husband and I got married 20 years ago, at that time we could not afford an engagement ring. Three years after we were married my husband did extensive research and decided that he was going to surprise me with a beautiful 3 stoned (3rd year anniversary) diamond engagement ring from Charleston Alexander which is 54 miles from our home. The ring was absolutely beautiful. Fast forward to November 2018 and my husband surprises me again with another trip to Charleston Alexander for a 20 yr anniversary surprise. We came in with no appointment, (I highly recommend you make one before coming due to how busy they get) and Rick Ramadan made sure to help us even though he currently had appointments scheduled. He spent so much time with my husband making sure he had plenty of choices and really listened to my husbands wants. The rings that my husband got me were absolutely stunning and amazing. The quality, color and cut was beyond anything I could have ever dreamed of, and driving the 54 miles again was well worth it. Thank you Charleston Alexander and Rick Ramadan for going out of your way to accommodate us on such a busy day and giving us such wonderful customer service, awesome quality and a stress free experience, I love my new wedding set!
00:02 06 Dec 18
My husband and I bought a wedding set here 6 years ago, and it was time for a diamond upgrade and redesign. With so many choices I felt completely overwhelmed. Rick Ramadan came to the rescue! We visited the store 3 times and each time I changed what I wanted. Rick was so patient and kind with me. He wanted me to be completely happy and get exactly what I wanted, which even I wasn't sure what that was. By the last visit I was so thrilled with the end result, I couldn't believe it. Had Rick not taken the extra time and effort I would have been heartbroken with my initial decision. Thank you Rick for being one of a kind and not rushing me. You have no idea how grateful I am for your patience and sense of humor!
18:38 08 Dec 18
The best jewelry store in the DC area. Best prices and service. Cannot recommend strongly enough.
21:33 28 Dec 18
I bought my wife's wedding and engagement rings at Charleston Alexander over four years ago. They needed to have the pave stones tightened and a couple needed to be replaced. We don't live in the area, but Rick Ramadan was able to expedite the repair so that we were able to take them home with us instead of having to ship via FedEx. That was amazing service by Rick and now the rings look like the day I originally bought them. Thanks again Rick!
15:56 21 Jan 19
Amazing service! The men and women there are very informed and clearly professionals. When explaining things I felt that they were sincere and not condescending. Can't wait to come back when I get married.
14:47 22 Jan 19
Don't go anywhere else. I'm the type of guy to research and get the best deal I can on everything I buy. I walked in knowing the exact specs I wanted and my budget (based on Blue Nile, Rare Carat, and James Allen). I was expecting the same treatment as I received from Washington Diamond, feeling of belittlement and unreasoning. All the establishments I walked into never gave me what I wanted and tried to make me spend an extra $2k over my budget to meet my specs. At Charleston Alexander, I got a better quality diamond than what I set my parameters to be within the budget I had. I got the diamond I wanted and she said "yes". Thank you Charleston Alexander, highly recommending to all my friends.
19:53 09 Mar 19
If you live in Northern Virginia this is the place to go for diamond rings and wedding bands. The staff are very nice and helpful. Rick Ramadan has helped us on many occasions and he goes out of his way to make sure you are happy. We love this store.
Maria Van Horn
17:19 20 Mar 19
Rick Ramadan did a fabulous job with helping me out with my engagement ring repair. Not only did my repaired ring look brand new but so did my wedding bands. He provided excellent customer service. 5 stars for Clarleston Alexander and Rick Ramadan.
01:31 16 Mar 19
I shopped for an engagement ring all around the Washington DC area and online and was so impressed with Charleston Alexander's customer service, quality, and prices. They were much more price competitive than any jeweler I visited in the DC area, and as competitive as online wholesalers like Blue Nile and James Allen. I even visited the Blue Nile store in Tyson's and would recommend Charleston Alexander way above the experience of that store. One thing I really enjoyed about Charleston Alexander is the online catalog of the available diamonds for you to search and filter based on your specifications. I was very specific down to the exact cut and measurements I was looking for in a diamond and the catalog allowed me to easily filter and compare diamonds. When I went into the store to ask about diamonds I found in their catalog, I was helped by Karen who was extremely nice and knowledgeable and guided me through the process with ease. The diamond that I found online was not in the store, so Karen had John, the owner, review and come out to talk to me about the diamond. He presented me 360 degree pictures of the diamond on his iPad and talked me through exactly what he was checking for to ensure this was the right diamond for me. He was extremely helpful and took the time to make sure I was happy and understand exactly what I was looking for. When it came to picking a band, Karen showed me many options in the store so that I could tell her what I liked and didn't like. She even called around once I had a better idea of the ideal band I wanted. We eventually decided to make a custom band similar to one in store, and I was able to design it with John. It came out even better than I could have imagined! My fiance was absolutely blown away, and we couldn't be happier. We have received so many complements on it, but it never gets old! And to top it all off, after I got engaged and needed a resize of the ring, they turned it around in a day - couldn't recommend a place more. We can't wait to go back to pick out wedding bands!