Testimonials

4.9  194 REVIEWS

Marie Keith
Marie Keith
19:25 06 Sep 18
My husband got my engagement ring here 4 years ago and we have been happy with them ever since! All of the employees here have been friendly and helpful. They remember me when I come in to have my ring cleaned, and I was delighted when I found it was easy to have a repair done when one of my small stones came out of my ring. Recently my husband's ring needed repair. Even though I bought his ring while I was still living out of state, since the ring was one of the designers Charleston Alexander works with, they made it easy to have fixed. The repair was one that we had to send the ring in to the designer, but Rick Ramadan at Charleston Alexander made the process easy and made sure I got the best deal. Plus the ring came back looking just like new! I'm always pleased with my experience here, and would highly recommend Charleston Alexander!
Jonathan Jazayeri
Jonathan Jazayeri
19:56 04 Nov 18
I picked up a wedding band for myself and got a few pieces of my fiancee's jewelry repaired. When the band came in it was too small, and I needed a quick return and replacement. Rick Ramadan provided excellent service and was able to turn everything around quickly and at a good price.
Anthony Arechiga
Anthony Arechiga
00:09 09 Oct 18
Great products, service and prices! I recommend Charleston Alexander to all my friends in the greater DC area. Honest jeweler with integrity. 5 stars all the way!
Julie G
Julie G
22:48 08 Sep 18
My husband and I have purchased an engagement ring, two wedding bands (one being custom made) and another ladies diamond ring from Charleston Alexander. We have been extremely happy with the quality and value of all rings. The custom wedding band was exactly as we have hoped and after 12 years of wear we still receive compliments. While there are several jewelry stores closer to our home, we continue to come to Charleston Alexander for polishes and cleanings and every time the customer service is top notch. For any future purchases we may make we will always visit Charleston Alexander.
Bridgid Castorina
Bridgid Castorina
21:56 24 Aug 18
Recently brought my Tacori wedding band in to be sized and cleaned after purchasing it at Charleston 12 years ago and I must say it looks absolutely amazing!! It’s as gorgeous as the day I bought it and can’t believe I waited so long. I couldn’t be happier! The service was top notch and to top it off, it didn’t cost me a dime. Great service, gorgeous band = happy customer. Thank you Rick 🙂
Nina Broadway
Nina Broadway
17:59 04 Dec 18
Thank you to Rick Ramadan! Our Charleston Alexander ExperienceMy husband and I got married 20 years ago, at that time we could not afford an engagement ring. Three years after we were married my husband did extensive research and decided that he was going to surprise me with a beautiful 3 stoned (3rd year anniversary) diamond engagement ring from Charleston Alexander which is 54 miles from our home. The ring was absolutely beautiful. Fast forward to November 2018 and my husband surprises me again with another trip to Charleston Alexander for a 20 yr anniversary surprise. We came in with no appointment, (I highly recommend you make one before coming due to how busy they get) and Rick Ramadan made sure to help us even though he currently had appointments scheduled. He spent so much time with my husband making sure he had plenty of choices and really listened to my husbands wants. The rings that my husband got me were absolutely stunning and amazing. The quality, color and cut was beyond anything I could have ever dreamed of, and driving the 54 miles again was well worth it. Thank you Charleston Alexander and Rick Ramadan for going out of your way to accommodate us on such a busy day and giving us such wonderful customer service, awesome quality and a stress free experience, I love my new wedding set!
Lori Sinclair
Lori Sinclair
00:02 06 Dec 18
My husband and I bought a wedding set here 6 years ago, and it was time for a diamond upgrade and redesign. With so many choices I felt completely overwhelmed. Rick Ramadan came to the rescue! We visited the store 3 times and each time I changed what I wanted. Rick was so patient and kind with me. He wanted me to be completely happy and get exactly what I wanted, which even I wasn't sure what that was. By the last visit I was so thrilled with the end result, I couldn't believe it. Had Rick not taken the extra time and effort I would have been heartbroken with my initial decision. Thank you Rick for being one of a kind and not rushing me. You have no idea how grateful I am for your patience and sense of humor!
Paul Meyers
Paul Meyers
18:38 08 Dec 18
The best jewelry store in the DC area. Best prices and service. Cannot recommend strongly enough.
Robert Zingale
Robert Zingale
21:33 28 Dec 18
I bought my wife's wedding and engagement rings at Charleston Alexander over four years ago. They needed to have the pave stones tightened and a couple needed to be replaced. We don't live in the area, but Rick Ramadan was able to expedite the repair so that we were able to take them home with us instead of having to ship via FedEx. That was amazing service by Rick and now the rings look like the day I originally bought them. Thanks again Rick!
Lovely Bones
Lovely Bones
15:56 21 Jan 19
Amazing service! The men and women there are very informed and clearly professionals. When explaining things I felt that they were sincere and not condescending. Can't wait to come back when I get married.
Marko Capayachi
Marko Capayachi
14:47 22 Jan 19
Don't go anywhere else. I'm the type of guy to research and get the best deal I can on everything I buy. I walked in knowing the exact specs I wanted and my budget (based on Blue Nile, Rare Carat, and James Allen). I was expecting the same treatment as I received from Washington Diamond, feeling of belittlement and unreasoning. All the establishments I walked into never gave me what I wanted and tried to make me spend an extra $2k over my budget to meet my specs. At Charleston Alexander, I got a better quality diamond than what I set my parameters to be within the budget I had. I got the diamond I wanted and she said "yes". Thank you Charleston Alexander, highly recommending to all my friends.
Glenn Davis
Glenn Davis
19:53 09 Mar 19
If you live in Northern Virginia this is the place to go for diamond rings and wedding bands. The staff are very nice and helpful. Rick Ramadan has helped us on many occasions and he goes out of his way to make sure you are happy. We love this store.
Maria Van Horn
Maria Van Horn
17:19 20 Mar 19
Rick Ramadan did a fabulous job with helping me out with my engagement ring repair. Not only did my repaired ring look brand new but so did my wedding bands. He provided excellent customer service. 5 stars for Clarleston Alexander and Rick Ramadan.
Brendan Schultz
Brendan Schultz
01:31 16 Mar 19
I shopped for an engagement ring all around the Washington DC area and online and was so impressed with Charleston Alexander's customer service, quality, and prices. They were much more price competitive than any jeweler I visited in the DC area, and as competitive as online wholesalers like Blue Nile and James Allen. I even visited the Blue Nile store in Tyson's and would recommend Charleston Alexander way above the experience of that store. One thing I really enjoyed about Charleston Alexander is the online catalog of the available diamonds for you to search and filter based on your specifications. I was very specific down to the exact cut and measurements I was looking for in a diamond and the catalog allowed me to easily filter and compare diamonds. When I went into the store to ask about diamonds I found in their catalog, I was helped by Karen who was extremely nice and knowledgeable and guided me through the process with ease. The diamond that I found online was not in the store, so Karen had John, the owner, review and come out to talk to me about the diamond. He presented me 360 degree pictures of the diamond on his iPad and talked me through exactly what he was checking for to ensure this was the right diamond for me. He was extremely helpful and took the time to make sure I was happy and understand exactly what I was looking for. When it came to picking a band, Karen showed me many options in the store so that I could tell her what I liked and didn't like. She even called around once I had a better idea of the ideal band I wanted. We eventually decided to make a custom band similar to one in store, and I was able to design it with John. It came out even better than I could have imagined! My fiance was absolutely blown away, and we couldn't be happier. We have received so many complements on it, but it never gets old! And to top it all off, after I got engaged and needed a resize of the ring, they turned it around in a day - couldn't recommend a place more. We can't wait to go back to pick out wedding bands!
Paula Perelman
Paula Perelman
16:56 01 May 19
I can't say enough about the wonderful service that I received from Rick Ramadan at Charleston Alexander. My husband and I had already picked out a wedding band at another jeweler when we came to Charleston Alexander to comparison shop. Rick quickly convinced me that a smaller band, at half the cost, actually went far better with my engagement ring. I took Rick's advice and couldn't be happier. I love my new ring and save thousands of dollars! Rick even had the crack in my old wedding band repaired at no cost, so I have two beautiful wedding bands for the price of one. Needless to say, I'll be doing to Charleston Alexander for any diamond purchases that I make in the future!
Adam Kramer
Adam Kramer
17:29 02 May 19
We decided on Charleston Alexander after looking at a few other stores. We were shopping for an engagement ring. We met Rick Ramadan and we were blown away! The experience with Rick was nothing less than majestic. We had an unparalleled guest experience there! Sabet, the owner ended up making us a custom ring. The ring turned out absolutely stunning. I cannot recommend this place and Rick enough! Thank you! Thank you!
C C
C C
17:25 03 May 19
If you're looking for an excellent shopping experience and a very knowledgeable diamond specialist I would recommend Rick Ramadan at Charleston Alexander. He was very helpful and went beyond my expectations in providing customer service.
Derick Lamb
Derick Lamb
16:28 10 Jun 19
Amazing staff, very helpful, attentive and knowledgeable. After buying our engagement ring and wedding bands from here, we continue to come back to ensure they are maintained, cleaned and as good as the day we purchased them. Thanks for everything!! Highly recommend!
Donald Partner
Donald Partner
23:53 02 Jul 19
Karen was amazing at helping me get the perfect ring I wanted for my fiancee! The staff was very kind and helpful, I'd recommend anyone to go shop there for diamond needs.
Aaron Mosby
Aaron Mosby
18:17 06 Jul 19
Karen was accommodating and helped me find the perfect pieces for my wife. She went above and beyond to meet my requests and unique schedule. She kept in touch and followed up to make sure everything was in order. Couldn't ask for more. I'll be back.
Joshua Assur
Joshua Assur
22:09 07 Jul 19
Absolutely amazing experience. The staff is top notch, very professional, courteous, and knowledgeable. They didnt try to force a sale or pressure me one way or another, but took their time to work with me and go through all options until I was completely satisfied. With the professional assistance and knowledge of the incredible staff (Karen Wilson), I was able to acquire an engagement ring whose beauty far surpassed any other ring I have ever seen. If you are looking for something special, something that truly stands apart from all others, than Charleston Alexander is where you should start.
Chida Setty
Chida Setty
19:37 07 Jul 19
One of the largest collections of diamonds in DC metro area at a highly competitive price. Do your homework about diamonds before getting there. A lot of avaialbke diamonds can be checked online to fit one's needs and budget. Also recommend going there with a jewelry design in mind before visiting the store. Just for a ring or any diamond jewelry, this is the best place at best price.
Chelsea Augustine
Chelsea Augustine
17:51 14 Aug 19
Charleston Alexander made our engagement dreams come true! We went into look and feel in love with a diamond & a setting. Thanks to the help of Karen, we really felt like we had time to look at every option. She was patient and really tried to pull styles based on my likes and dislikes. It was the perfect way to go ring shopping. We then went on a preplanned trip to London & Paris where he popped the question! It was an amazing experience, and we can't thank CADI and Karen specifically for their help. We will be back to look at wedding bands 🙂
Chelsea Augustine
Chelsea Augustine
15:22 16 Aug 19
Charleston Alexander made our engagement dreams come true! We went in to look and feel in love with a diamond & setting. Thanks to the help of Karen, we really felt like we had time to look at every option. She was patient and really tried to pull styles based on my likes and dislikes. It was the perfect way to go ring shopping. We then went on a preplanned trip to London & Paris where he popped the question! It was an amazing experience, and we can't thank CADI and Karen specifically for their help. We will be back to look at wedding bands 🙂
Joshua Assur
Joshua Assur
22:09 07 Jul 19
Absolutely amazing experience. The staff is top notch, very professional, courteous, and knowledgeable. They didnt try to force a sale or pressure me one way or another, but took their time to work with me and go through all options until I was completely satisfied. With the professional assistance and knowledge of the incredible staff (Karen Wilson), I was able to acquire an engagement ring whose beauty far surpassed any other ring I have ever seen. If you are looking for something special, something that truly stands apart from all others, than Charleston Alexander is where you should start.
Chida Setty
Chida Setty
19:37 07 Jul 19
One of the largest collections of diamonds in DC metro area at a highly competitive price. Do your homework about diamonds before getting there. A lot of avaialbke diamonds can be checked online to fit one's needs and budget. Also recommend going there with a jewelry design in mind before visiting the store. Just for a ring or any diamond jewelry, this is the best place at best price.
Aaron Mosby
Aaron Mosby
18:17 06 Jul 19
Karen was accommodating and helped me find the perfect pieces for my wife. She went above and beyond to meet my requests and unique schedule. She kept in touch and followed up to make sure everything was in order. Couldn't ask for more. I'll be back.
Derick Lamb
Derick Lamb
16:28 10 Jun 19
Amazing staff, very helpful, attentive and knowledgeable. After buying our engagement ring and wedding bands from here, we continue to come back to ensure they are maintained, cleaned and as good as the day we purchased them. Thanks for everything!! Highly recommend!
Zdenka Bojanic
Zdenka Bojanic
20:49 19 Sep 19
My husband got my engagement ring at this location in 2015.This month, for my birthday, he agreed to have it upgraded and I was happy to go back to Charleston Alexander.Karen was not only knowledgeable about the jewelry, but she was very patient, she answered all my questions, allowed me to try all the rings I wanted, along with the ones she thought I would like and with the help of the owner John, I picked a beautiful ring that John designed and the wedding band to match.John agreed to put a rush order so I could have the ring ready in a couple of days.Karen and John exceeded my expectations, they were AMAZING and the quality of the jewelry is incredible... I am definitely going back
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